Ongoing Performance Development – Course Code H5218SP
Formats: Self Paced, Live, Guided Learning
How You Will Benefit
Ongoing performance development involves establishing a systematic process that managers can use to support employees. This process focuses on creating clear expectations for individual performance based on the organization’s goals. Sebastian Bailey, a Forbes.com contributor, reported on research that found employees whose managers excel at people development perform twenty-five percent better than employees whose managers struggle with it.
The goal of this program is to help managers improve their people development skills by implementing a performance management system that helps every employee achieve their peak performance potential.
Successful completion of this course will increase your ability to:
Differentiate between ongoing performance development and annual performance appraisals.
Recognize the benefits of using a systematic approach to performance management.
Create a performance management plan.
Establish objective measurements of performance.
Hold productive performance conversations and avoid conversation minefields.
Evaluate your own performance as a developer of your employees.
Key Topics Covered
This course explores the following subjects in depth:
Drawbacks to annual performance appraisals
The four-step process to ongoing performance development
Understanding the link between competencies, accomplishments, and organizational goals
How to collect and then prioritize data to identify competencies and accomplishments
Using qualitative and quantitative performance measurements to provide feedback and support
Recognizing issues having a negative impact on performance
Five steps to structure and ensure effective performance conversations
How to prepare for performance conversations and minimize escalated emotions
Using techniques of ongoing performance management with an annual appraisal
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