Ongoing Performance Development – Course Code H5218SP

Formats:  Self Paced, Live, Guided Learning

How You Will Benefit

Ongoing performance development involves establishing a systematic process that managers can use to support employees. This process focuses on creating clear expectations for individual performance based on the organization’s goals. Sebastian Bailey, a Forbes.com contributor, reported on research that found employees whose managers excel at people development perform twenty-five percent better than employees whose managers struggle with it.

The goal of this program is to help managers improve their people development skills by implementing a performance management system that helps every employee achieve their peak performance potential.

Course Objectives

Successful completion of this course will increase your ability to:

• Differentiate between ongoing performance development and annual performance appraisals.
• Recognize the benefits of using a systematic approach to performance management.
• Create a performance management plan.
• Establish objective measurements of performance.
• Hold productive performance conversations and avoid conversation minefields.
• Evaluate your own performance as a developer of your employees.

Key Topics Covered

This course explores the following subjects in depth:

• Drawbacks to annual performance appraisals
• The four-step process to ongoing performance development
• Understanding the link between competencies, accomplishments, and organizational goals
• How to collect and then prioritize data to identify competencies and accomplishments
• Using qualitative and quantitative performance measurements to provide feedback and support
• Recognizing issues having a negative impact on performance
• Five steps to structure and ensure effective performance conversations
• How to prepare for performance conversations and minimize escalated emotions
• Using techniques of ongoing performance management with an annual appraisal