Challenging Negative Attitudes – Course Code H5082SP

Course objectives

Successful completion of this course will increase your knowledge and ability to:

• Adjust your own attitude regarding your work situation
• Control the impact of negative situations
• Deal with negative people more effectively
• Determine how the explanatory styles contribute to pessimism or optimism
• Practice using disputation to enhance your optimistic side
• Discriminate between situations that call for optimism versus pessimism
• Use specific coping tools for dealing with change
• Identify the negative norms present in your own organization, department, or team
• Use a four-step process to eliminate negative organizational norms