The purpose of this class is to teach people the skills they need so that others will want to grant them the power to affect outcomes. Our approach is to teach someone how to develop and maintain rapport, how to resolve conflicts and handle difficult situations, and how to recognize others’ needs and support them in meeting their needs while meeting their own as well (“win-win”). We wrap up by talking about qualities that influential people have and give the participants an opportunity to assess themselves in these areas.
Successful completion of this course will increase your knowledge and ability to:
