A supervisor pays more roles than just the overseer. Supervisors often have to be mentors, delegators, diplomats, and disciplinarians. Therefore, supervisors have to know their employees’ strengths, weaknesses, triggers, and apprehensions and have the communication skills necessary to effectively steep employees in the right direction.
No matter how poor an employee’s behavior is, it is ultimately up to the supervisor to correct the behavior. Sometimes a bad supervisor can be the source of all the organization’s problems. According to a Huffington Post survey, employees with bad managers are the least productive workers. In fact, 65% of respondents said they would take a new boss over a pay raise!
This course is designed to help you understand you organization’s problems and challenges at a deeper level and give you the communication tools to become an inspiring supervisor. In this guide you will learn the proper recourse to take with problem employees to resolve problems, create goals, work through personal issues, and mediate conflict. As a result you will be better able to understand your employees’ behavior and motives and react appropriately to them.
Successful completion of this course will increase your ability to:
This course explores the following subjects in depth: