Regulatory Compliance for Front Line Bankers

Regulatory Compliance for Front Line Bankers- Course Code C2107GL

This course will provide Customer Service Representatives with an understanding of the Regulations that affect their day-to-day job responsibilities. It will explain their work responsibilities with regards to the following regulations:


• Americans with Disabilities Act (ADA)
• Bank Secrecy Act (BSA)
• Community Reinvestment Act (CRA)
• Electronic Funds Transfers, Regulation E
• Expedited Funds Availability Act, Regulation CC
• Fair Credit Reporting Act (FCRA)
• Office of Foreign Asset Control (OFAC)
• Privacy for Customer Contact Personnel
• Reserve Requirements of Depository Institutions, Regulation D
• Truth in Savings Act, Regulation DD
• USA Patriot Act

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