This course provides participants with an understanding of general banking needs and enables them to recognize potential non-credit needs. It discusses common deposit and non-credit products and needs by focusing on the benefits to the small business customer.
After successfully completing this course, you will be able to:
• Explain the role of banks in helping small business customers
• Describe the features and benefits of business products and services
• Identify the life stages of a small business and the products and services each will need.