Designed for branch employees seeking a true universal banking model and suited as a career path beyond entry level through assistant managers. Retail employees require a full range of skills and knowledge to manage relationships across a broad spectrum of modern topics.
Course required for certification:
Application, Exam and Status:
A certification application may be submitted with employer recommendation for $100. Certification will last for 5 years and require an exam retake of $25 or taking another CFTEA class within that time frame to maintain certification. The exam will be a timed, online test. Upon successful completion of the exam, students will receive a digital badge used to document and share certification status.