Description
Key Topics Covered
This course explores the following subjects in depth:
- Various perspectives of what it means to trust
- Affect distrust has on employees who do not trust one another and on an organization that is distrusted by employees
- Personal attributes and behaviors that make people and organizations most trustworthy
- Common trustbusters, or the characteristics and actions that create barriers to trust
- Ways leaders can both, set the example, and continue to establish a solid foundation, for trust
- Steps organizations can take to demonstrate and encourage trust at all levels
- Current employee behaviors that indicate a low-trust environment exists or is likely to ensue
- Best practices for organizations to restore the trust that may have been lost