Description
Fraud does not show up the same way twice.
It comes through emails, phone calls, letters, and even face to face conversations. The details change, sometimes quickly, often tied to what is happening in the world at that moment. But the goal is always the same, to gain trust and take advantage of it.
This certificate helps you see through that and includes the popular Frauds, Scams, and Cons as well as Fighting Fraud: Top Scams Targeting Our Nations Seniors.
Frauds, Scams, and Cons
This course gives you a clear understanding of today’s most common frauds, scams, and cons, and more importantly, how to recognize them before damage is done. From email and phone schemes to in person deception, you will learn what to watch for and how to respond. Instead of chasing every new scam, you will focus on the patterns that stay consistent, helping you protect your financial institution, your customers, and yourself.
The course also includes updated content on cybercrime, including ransomware, corporate account takeover, and wire and ACH fraud. Fraud does not just impact accounts, it impacts people, especially vulnerable adults and the communities we serve. By the end, you will be better prepared to ask the right questions, take the right steps, and make a difference when it matters most.
Fighting Fraud: Top Scams Targeting Our Nations Seniors (in partnership with the US Senate Committee on Aging)
Fraud targeting older adults is not new, but the scale and impact continue to grow. This course takes a clear look at the most common scams affecting seniors today, including government imposter schemes, sweepstakes scams, illegal robocalls, computer scams, grandparent scams, and romance scams. You will also explore how recent events, such as the COVID-19 pandemic, have increased risk and created new opportunities for fraud.
More importantly, this course focuses on what can be done about it. You will learn practical ways to recognize warning signs, respond to suspicious activity, and support those who may be vulnerable. With real examples, reporting trends, and proven prevention strategies, this course equips you to help protect older adults, strengthen your community, and take action when it matters most.
Bottom Line
Instead of trying to memorize every new scam, you will learn the patterns behind them. The principles that stay consistent, no matter how the story is dressed up. That is what allows you to respond with confidence, whether you are helping a customer, protecting your organization, or making decisions in your own life.
You will work through real examples and case studies that reflect what is happening now, not what happened years ago. The focus is practical. What to look for. What questions to ask. What actions to take. Because the impact is real.
Fraud does not just affect accounts. It affects people. It can damage finances, reputations, and trust within a community. In many cases, it targets those who are most vulnerable. By the end of this certificate, you will be better prepared to recognize risk, step in when something does not feel right, and help protect the people and communities you serve. This is not just about awareness. It is about being ready when it matters.