Creating Chemistry in Teams



How to Build a Team that Everyone Wants to Join

How You Will Benefit

Team chemistry—you know it when you see it, but it can be hard to define. In 2012, The Today Show dismissed Ann Curry as co-anchor. Many sources attributed the cause of her dismissal to “bad chemistry” between her and Matt Lauer. Shortly after, The Today Show ratings dropped, while its competitor, Good Morning America, saw an increase. Coincidentally, the Good Morning America team seemed to be having more fun—many would say they had better chemistry. Chemistry can serve as a basis for understanding team development and performance. For this reason, people often use the word “chemistry” to describe an intangible, but positive effect on team performance.


Choosing team members is like choosing elements for a chemistry experiment—they are the basic building blocks. Assembling team members together in the right way—leveraging strengths—is like creating a balanced chemical equation. Monitoring how team members interact is like observing a chemical interaction, and measuring team results is like analyzing the results of a chemistry experiment.


Course Objectives

  • Successful completion of this course will increase your ability to:
  • Understand how to choose team members to create a high performing team.
  • Leverage the strengths of team members to maximize team performance.
  • Implement strategies to promote positive interactions.
  • Evaluate team processes and team results.
  • Recognize the responsibilities of a team leader.


Key Topics Covered

This course explores the following subjects in depth:

  • Identifying and correlating diverse and complementary skills, characteristics, and strengths to team roles
  • Encouraging positive communication patterns and actively avoiding negative interactions
  • Recognizing the symptoms of groupthink and overcoming its prevalence
  • Forming a strong team commitment along with assuming individual responsibility
  • Uncovering the measured outcome by telling a user story
  • Being a strong team leader by acting on feedback, mediating short and long term conflict, and combatting low morale
Code: H5204SP
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