Interpersonal Skills Certificate

Interpersonal Skills Certificate

This certificate was designed to help you tone your skills in dealing with people by understanding yourself better as well as understanding your various relationships, from developing empathy with the individual unhappy customer to successful teamwork with your co-workers. As with most interpersonal skills programs, the topics of this certificate will benefit you not only at work but in all relationships surrounding your life. (Formerly CFT Training)


Select from the following formats (checkmarks) to gain course information and pricing.  Courses may be taught in-house or live based on requests to the CFTEA office.

Required Courses

Instructor Led Online

Guided Learning

Self Paced


  • Art of Influencing Others

  • Basics of Style: How Personality Shapes Communication, Leadership & Teamwork

  • Business of Listening

  • Emotional Intelligence

  • Winning at Human Relations



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