Description
This course, aimed at nonprofit leaders and aspiring leaders, is designed to help them become more effective communicators. Self-paced and highly interactive, the course covers basic communication theory: the four main communication styles, the different communication channels, and the difference between push communication and pull communication. It focuses on practical approaches to workplace communication: developing a clear message and tailoring it to your audience, adapting your communication style for different demographic groups, developing a communications plan for your organization, and communicating in times of crisis. It includes three case studies that allow learners to apply what they have learned to real-world situations, and it allows learners to download materials that they can use to hone their communication skills.
Credits
3 ATD CI Credits
3 CFRE Credits
3 HRCI Credits
0.30 IACET CEU Credits
3 SHRM Credits
Estimated Time to Complete: 3 hours
Access Time: 90 days
Learning Outcomes
- Describe different communication styles
- Explain how communication styles differ across demographic lines
- List best practices for communicating with different audiences
- Distinguish between primary and secondary messages
- Explain how nonprofit leaders can build a communications plan
- Describe the key features of communications software
- List best practices for communicating in times of crisis