2022 Leaders Conference – Building Tomorrow’s Talent Today

Theme:  Building Tomorrow’s Talent Today

Wednesday, September 21 & Thursday, September 22, 2022

North Conway Grand Hotel
72 Common Ct
North Conway, NH  03860


Simplified Conference Registration Link:
>>>> Register here. <<<<  Registration Deadline:  Friday, July 29, 2022

It’s our 25th Anniversary!!

Join CFTEA’s 25th annual leadership conference for a day and a half of development, collaborating with learning and development peers and board/career growth. In the past year, CFTEA has developed new educational career paths, begun working on our student experience with our new learning management system and created a rich online experience on our website. This event is an investment in training and discussions related to the future of learning and development. How can CFTEA support your organization’s goals?


Why are we attending in September? Lodging prices have continued to increase and the end of October/beginning of November weather impacts have resulted in a poor attendee experience. By mid-September, school has started and the tour buses have not started their fall runs at this time. It is different and we are hoping it will be an amazing experience for all that attend. Resort is located an hour and a half from the Portland, Maine International Airport.


Located in the heart of the White Mountains, New Hampshire, the North Conway Grand Hotel is the finest resort in North Conway.  Summer or winter, you can enjoy an unforgettable visit without leaving the hotel grounds as shopping is located directly at Settlers Green Outlet Malls. Looking for additional information as a first time attender to the conference? Check out the Frequently Asked Questions page. It is a great place to bring the family and enjoy beyond our conference.

Wake up to mountain views in our renovated rooms and suites, with charming New England inspired décor, custom designed furniture and marble baths. Enjoy regional cuisine and craft cocktails in the Mountainside Restaurant and Tavern. Relax by our heated indoor and outdoor pools and lounge on the sun deck with the jaw-dropping scenery. Renew your senses in our spa, recharge in the fitness center, enjoy a family picnic by the pond or shopping at Settlers Green next door.

Please Note:  Customers Should Review Government Travel Guidance To Confirm Eligibility And Requirements For Travel. Due To COVID-19, Some Hotel Facilities Or Services May Not Be Available During Your Stay. 


Attendees are responsible for travel expenses.

Day Conference Attendance Options Attendee Cost
Presenter Track Attendance at all sessions.  Includes snacks, Wednesday Lunch, Dinner, Entertainment, one night hotel stay and Thursday Breakfast FREE
Board Member Track Attendance at all sessions.  Includes snacks, Wednesday Lunch, Dinner, Entertainment, one night hotel stay and Thursday Breakfast FREE
CFTEA Employee Track Attendance at all sessions.  Includes snacks, Wednesday Lunch, Dinner, Entertainment, one night hotel stay and Thursday Breakfast FREE
Non-Board Wednesday Basic Track Attendance to all Wednesday sessions and includes Lunch and snacks.  Lodging, Dinner and Entertainment not included. $49
Non-Board Wednesday Advanced Track Attendance to all Wednesday sessions, includes snacks, Lunch, Dinner, Entertainment and one night hotel stay. $299
Non-Board Wednesday & Thursday Ultimate Track Attendance to all sessions, includes snacks, Lunch, Dinner, Entertainment, one night hotel stay and Thursday Breakfast. $349

Come in on Tuesday or stay longer for our hotel conference rate of $179 a night plus taxes/fees. Just put your preference in the notes section of the registration to secure your room.

Questions?  Contact Executive Director, Andrew Lederer at


2022 Conference Schedule

Building Tomorrow’s Talent Today

Wednesday, September 21, 2022

9:30am—10:00am Check In | Drawing Items Drop Off with Tammy.  (Hotel Lobby near Front Desk)
10:00am – 10:30am

Welcome and Group Icebreaker with CFTEA President, Lise Patterson. (Mt Jefferson)


10:30am – Noon Conceptual Presentation – Ann Burrill (Androscoggin Bank)
Noon – 1:00pm

Buffet Lunch (Mt Jefferson)

1:00pm – 2:30pm CFTEA World Café’ (Mt Jefferson)

Gain insights from fellow professionals and share ideas related to learning and development topics.  Visit the locations of the World Café’.  Discover things you might not have known about CFTEA and ways to leverage educational budgets to make the most of career development.  This is the perfect session to network and learn more from your fellow attendees.

2:30pm – 2:45pm Afternoon Break (Mt Jefferson)
2:45pm—4:00pm Education Committee Meeting (Katrina Randlett)

Communications & Marketing Committee (Lisa Holt)

Nominating & Personnel Committee (Marcia Benner)

(Mt Jefferson)

4:00pm – 5:00pm Attract and Retain Talent with Adult Education with Andrew Lederer (Mt Jefferson)

Attracting and retaining talent is a top priority. According to a recent survey, 59% of employees joined companies for better career paths and more opportunity. And, 45% of employees who left companies cited concern over a lack of advancement opportunity. Examine the latest data and collaborate with peers. What are the barriers to attract and retain talent at your organization?

Learn more about CFTEA’s Adult Education partnerships and how they create a pipeline of qualified candidates that might not have been considered a career in the banking field. Hear a success story from one of the people that went through the program and learn how this type of program can be started in your area!

6:00pm-8:30pm Dinner, Awards and Entertainment (Champneys)

Get ready to be amazed and laugh out loud!

Entertainment:  Jon Stetson (Mentalist) – Fifty national television appearances, performed in twenty-three countries and at the White House five times. Consultant on CBS television series “The Mentalist”.  Additionally guests can join attendees for dinner and entertainment for an additional $50 per person.

“Jon was absolutely amazing!! We are all still speechless. Honestly, he was a just phenomenal! People are still talking about him and are in awe of him. He was funny, engaging and just all around wonderful. He is truly a rockstar!! Thank you, thank you, thank you!!” –Mercy Healthcare

Building Tomorrow’s Talent Today

Thursday, September 22, 2022

7:30am—8:30am Breakfast Buffet (Mountainside Restaurant)
8:30am—9:30am Board Meeting (Canterbury Room off the First Floor Restaurant)

Dynamic Learning Engagement – Andrew Lederer (Mt Jefferson)

In the world of learning there is content. But, how do you make that content dynamic? See how branching scenarios work to give the opportunity to work through decision-making processes for handling a variety of situations. They can be especially useful in helping learners prepare for responses in real-time. This type of training, available through our LMS, can provide crucial preparation, making it safe to fail. Leveraging storytelling, learners connect in a stronger way with the material. It’s an ultimate choose your own adventure! This session will provide insights into scenario branching and practical opportunities to put theory into practice.



Apply the Knowledge —Ann Burrill from Androscoggin Bank (Mt Jefferson)



12:00pm – 12:15pm


Gearing up for Fall!  What’s New with CFTEA and Call to Action – Andrew Lederer (Mt Jefferson)

What action steps are you going to put into practice from this year’s Leader Conference? Find out what is new from CFTEA and explore common questions with surprising answers. How well did you tap into our learning and development community?

Find out what is new in the area of career paths, partnerships, certificates, certifications and diplomas. Learn how CFTEA content is being used to gain college credits at a greatly reduced rate. How can we help support your organization and you?

12:30pm—1:00pm Executive Committee Council Meeting (Mt Jefferson)


Updated:  2022.01.11


Meet Our Team

Andrew Lederer

Andrew Lederer

Executive Director


Member Advocate and
Enrollment Specialist
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