Description
OBJECTIVE
Managers learn the key elements of managing a successful branch – selecting the team, staffing and scheduling, procedures, and building the team. Include your desired date/time in the notes section of your order.
Choose From One Of The Course Options Below:
- September 17, 2024 – Noon – 3 PM EST
- September 18, 2024 – 9 am – Noon EST
- September 26, 2024 – 9 am – Noon EST
Participant Key Skill Transfers to Take Away:
1. Learning to create an energetic and productive workplace.
2. Learning to manage the branch team and integrate technology to drive additional business.
3. Driving business development even when the branch traffic is slow.
Program Agenda
• Branch Staffing Model – Layers are Collapsing
• How Technology is Revolutionizing Our Business
• Vision Review – Our Role as Dream Builders
• Defining the Performance Management Process
• Coaching, Counseling, and Disciplining
• Scheduling and Staffing in Today’s Work Environment
• The Bored Board Concept – “Go To” List for Slow Times
• Creating a Fun Work Atmosphere
• Generational Approach to Communicating
• Challenges & Opportunities
• Complete an Action Plan for Skills Transfer back to the Job