Describes the procedures financial institutions must follow after receiving notice from a consumer of an error for an EFT. Covers the time limits for investigations, provisional credit, and notice requirements when a bank determines whether or not an error occurred.
After completing this course, students will be able to:
• Clarify what is or is not an error for Regulation E purposes
• Explain the error resolution timing requirements for the bank
• Describe the notification requirements once the investigation is complete