Covers the types of errors covered and which errors are not covered, servicer requirements after receiving a notice of error, multiple or additional errors, and requirements for providing information from a borrower and to a borrower. Explores alternative compliance situations and additional servicer response requirements.
After completing this course, students will be able to:
• Identify loans and errors that are covered under the error resolution requirements
• Describe information that must be included in the notice of error and address requirements for submitting the
notice
• Explain servicer requirements after receiving a notice of error
