Description
15min | Credits: 0.50 CAFP
This course describes the Regulation E procedures financial institutions must follow after receiving notice from a consumer of an EFT error. It covers the time limits for investigations, provisional credit requirements and notice requirements after investigation and resolution of a claimed EFT error.
Audience: Back office personnel responsible for resolving Reg E claims.
Objectives:
- Understand what an error is under Regulation E
- Explain the error resolution process
This course is part of the ABA Frontline Compliance program.