Description
30min | Credits: 0.75 CRCM
Provides an understanding of the delinquency and live contact requirements of early intervention and the timing of a Delinquency Notice and information that must be included, as well as the continuity of contact requirements.
Audience: Anyone performing duties in consumer mortgage servicing areas and have live contact with borrowers.
Learning Objectives
After completing this course, students will be able to:
- Explain the components of early intervention, including live contact and Delinquency Notice requirements
- Describe continuity of contact requirements
This course is part of the ABA Frontline Compliance program.