Description
45min | Credits: 1 CFMP
This course looks at how federal laws prohibiting unfair, deceptive and abusive acts and practices apply to bank marketing. This course will help bank marketing professionals develop advertisements and promote their banks’ products and services without risking violations and causing consumer harm.
Audience: All employees with direct customer contact and all marketing employees.
Objectives:
- Describe the federal UDAAP laws
- Recognize the elements of UDAAP and how they apply to marketing
- Identify how to help your bank avoid advertisements and other marketing tools that might be considered UDAAP
This course is part of the ABA Frontline Compliance program.