This course will provide you with a foundation for improving the effectiveness and fluency of your writing in any business situation, from emails, thank you notes, and more. Consider your organization’s internal writing standards to the material to immediately apply to your professional position. Finally, even though this will be a virtual classroom, students will have numerous opportunities to engage with the material and classmates through planned activities, online polls, and breakout groups. Gain personalized feedback from a dedicated instructor for writing improvement.
In the business world, writing mistakes are far too common. Oftentimes, we choose not to plan out or review our writing under the thought of efficiency; however, taking the time to prepare an outline and carefully read over documents is an important step. It allows us to correct typographical errors or clarify vague information that can otherwise cause an appearance of unprofessionalism or misunderstandings. These unfortunate effects can then lead to workplace challenges, the loss of clients, and even contribute to major profit losses.
This course explores the following subjects in-depth:
- How to spend less time writing
- Planning a document to specify what action you want readers to take
- Use bias free language
- Understanding the structure of e-mails, notes, letters and more
- Follow acceptable e-mail protocol
- Strategies to organize your message
- Jumpstarting out of writer’s block
- The steps of the editing process
This course applies toward the Effective Communication Certificate.