Essential Professional Skills Certificate



Jeannine Nobert, York County Community Action

What does it mean to be a professional? What skills do professionals need to have? A professional is someone who possesses specialized knowledge, often in addition to having completed some focused academic preparation (such as high school or college or technical classes) for their career.

These are primarily soft skills—intangible skills that help you interact and get along well with others. In some cases, employers may seek applicants with hybrid skills, which are a combination of soft skills and the hard skills required to do the job.

Along with mentioning some of the professional skill words during your interview, you also want to demonstrate your professionalism in the way you dress, speak, and act. For example, you should speak clearly and dress professionally for all your interviews, in addition to demonstrating an ability to get along with others.  (Formerly CFT Training).

Select from the following formats (checkmarks) to gain course information and pricing.  Courses may be taught in-house or live based on requests to the CFTEA office.

Required Courses

Instructor Led Online

Guided Learning

Self Paced


  • Balancing Priorities

  • Business Telephone Skills

  • Critical Thinking Skills

  • Essentials of Workplace Conduct

  • Writing Better Emails



Code: C5094SP
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